Frequently Asked Questions

  • We offer three separate marketing content packages (Starter, Growth and Authority) to our clients designed to meet the needs of your business, whether you're just getting started or looking to elevate your existing brand and social media presence to the next level. Everything is tailored to help you move forward with clarity and confidence.

    For students, we offer paid, real-world work experience opportunities through our “projects” and our RightTern Student Community.

    Please see our For Businesses page, For Students page, and the content packages pages linked above for more information about the services we provide.

  • Getting started is simple. Register your interest as either a student or a business through our contact form - we’ll be in touch to walk you through the next steps, answer any questions you may have, and gather any information we may need from you before we begin.

  • You can reach us anytime via our enquiries email contact@righttern.com.

    If you’re looking to register your interest as either a business or a student, please fill out the contact form on the appropriate “Register Interest” page linked here.

    We aim to respond to you as quickly as possible - usually within one business day.

  • Our mission, and the way our operations are structured in order to achieve it, is what makes our business stand out.

    The client side of our mission involves offering the necessary support and solutions to small businesses who are looking to maintain a stronger social media presence or build a clearer, more consistent brand. Where existing marketing agencies would look to work with larger, more established clients for much higher prices, we cater to those who require the same high-quality service on a smaller, more affordable scale.

    The student side of our mission involves packaging our clients’ needs into “projects”, utilising the skills and fresh perspectives of our student community in return for the opportunity to gain valuable, paid, real-world work experience whilst making a tangible positive impact on a small business.

    By aligning the two sides of our mission, we take a completely new approach to the provision of marketing resources and student work experience. Here at RightTern, value is created for both students and small businesses simultaneously.

  • Our marketing packages are the foundation of our service provision, however we are more than happy to offer one-off services to clients who are looking for high-quality content without the commitment to a monthly subscription plan. Please contact us at contact@righttern.com to discuss this further with our team, as we’d be happy to help.

  • All of our students are studying undergraduate degrees in either Marketing or Business Management at the University of Liverpool. Each project is matched to an available student, or group of available students, who we believe are best suited towards the needs of your business.

  • Of course! Once the first draft of your content for the week has been completed, we give you the opportunity to review it and provide feedback to us so that we can ensure the desired look and tone of your brand has been achieved.

  • We understand that as your business grows, so do your needs. Switching between packages is possible at any point, all you have to do is let us know before the beginning of the next month of your current subscription so that we can continue to offer you support that is tailored directly to your business.

  • All of our operations are conducted remotely, maximising flexibility and efficiency for both students and clients.

Do you have a question? Feel free to contact us at Contact@RightTern.com.